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Tektronix Communications News Coverage for February & March 2014

Tektronix Communications was mentioned in over 25 different articles during February and March. Read the highlights by Mobile Choice, CNET, and other prominent media sources.


  February 19, 2014.  A new survey carried out by Ovum on behalf of Tektronix Communications has revealed that a third of all consumers cite poor quality customer care as the most important reason for changing their mobile operator.  Click here to view the article.

 

  February 19, 2014.  Shoddy customer service, even more than price, is the main reason many phone users ditch their network.  Click here to view the article. 

 

  February 19, 2014.  Tektronix Communications and Newfield Wireless announce accelerated integration of TrueCall® into Tektronix Communications' end-to-end assurance and applications portfolio.  Click here to view the article.

 

  February 19, 2014.  A new survey conducted by Ovum on behalf of Tektronix Communications reveals that a third of all consumers cite poor quality customer care as the most important reason for changing their mobile service provider, with over half stating it as one of the key reasons for switching.  Click here to view the article.

 

  February 20, 2014. According to a survey involving 3,500 mobile phone users conducted by Ovum and Tektronix Communications, around a third of British respondents said that they have changed networks in the last 18 months with bad customer service cited as being the main reason for the switch.  Click here to view the article.

 

  February 25, 2014.  Almost a quarter of consumers have changed mobile providers in the last 18 months, citing poor value for the money, network quality, and customer care.  Click here to read the article.    

 

  February 21, 2014.  Ovum analysts questioned over 3,500 consumers globally for its research, and found that 23 percent of mobile subscribers rated their operator only "five out of ten" or less for customer care, and up to a quarter of subscribers planned to change providers in the next 12 months.  Click here to read the article.

 

   February 27, 2014.  Lyn Cantor from Tektronix Communications and Marc Bensadoun from Newfield Wireless discuss their recent merger.  The merger enhances Tektronix Communications' radio access offerings with an end-to-end value prop.  Click here to view the video.