Iris Session Analyzer (ISA) uncovers and analyzes the specific calls and sessions that fail to deliver required performance.
- Network operations
- CTO / LAB engineers
- Customer care escalations
- Trouble ticket resolution
- New service introduction
- Network expansion
With ISA’s fully correlated end to end ladder diagrams and intelligent color coded failure analysis, you can easily inspect complex session flows to quickly identify trouble spots.
Deep Packet Classification supports hundreds of unique application behaviors. You can drill well beyond the HTTP layer and identify how applications like Facebook are affecting your subscribers’ experience.
ISA allows users to create standard workflow templates that can be warehoused for use by the entire organization. These templates enable an efficient single step process for capturing, filtering and displaying only the data that is relevant to the troubleshooting process.
With integrated signaling and media analysis you can quickly identify if problems result from an issue with a network implementation, an equipment vendor’s fault, or an OTT application.
ISA provides simple visuals and media playback for the less experienced troubleshooter while delivering highly customizable protocol details for the network expert.
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