Q-VUE is a powerful service monitoring application that accurately reflects how mobile subscribers perceive their experience with streaming video content.
- Network operations
- Network planning
- Service planning
- Customer care
- Network health and service hot-spot identification
- Network planning and resource utilization
- Development of new service offerings
- Churn detection and prevention
- Corporate and NPS reporting
Quality metrics measure the original source content quality, the effects of any network degradation, and account for variations in device screen size and capabilities.
A bit stream-based approach eliminates the need for original, source video referencing when calculating quality metrics, simplifying YouTube, Netflix and other popular OTT service monitoring in the largest, Tier 1 networks.
Encrypted video now accounts for more than 50% of a service provider’s streaming traffic. Q-VUE generates the same video quality metrics for all encryption levels with renewed focus on the type of video subscribers are really watching.
Use quality metrics to determine if streaming video is being managed to expected resolutions and quality levels.
Highly granular streaming video quality metrics can be viewed by device type, media site, network location, subscriber, and many other parameters.
Streaming video KPI reporting extends customer care visibility to pinpoint customers at risk due to a declining video experience.